Shipping Policies
SHIPPING POLICIES
Do you ship worldwide & how much does shipping cost?
Yes - we ship worldwide. We offer all customers Domestic and International Shipping with tracking. We want your experience to be as smooth and upfront as possible - just the way we like it. Shipping costs depend on your location and can be calculated in checkout based on your shipping address.
For Non-US Customers * Please note that customs policies and import duties vary widely for international orders outside of the United States. Your local customs office can assist with any customs duties outside of our control.
What are your shipping and processing times? (Standard Shipping Times)
Domestic USA: 8 - 14 business days
International: up to 25 business days
** Packages shipped internationally are usually delivered within 1-3 weeks from the ship date. However, international shipments may take up to a month to arrive. Unfortunately, not all tracking events are recorded when shipping internationally, and this may make a package appear "stuck" at a place/event (like border entry).
The delays and backlogs from last year due to the COVID-19 pandemic are still continuing. The holiday season increased the backlogs due to high volume of sales everywhere. Please track your parcels through the tracking link sent to you. If you have not received your parcel after allowing a few additional days due to the USPS situation, please let us know and we will assist you.
Processing Times
Orders take 4-6 business days to process after placing the order before shipping out. We do not ship out on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please shoot us an email at support@fluxtv.com and we'll help you out!
Unexpected Delays
In some instances, the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
